Privacy notice

OneTicketDesk processes account, organisation, service request, communication and audit information to deliver and secure support services.

Purpose and access

Information is visible only to authorised client users and service personnel. Access is logged and organisation permissions are enforced.

Retention and requests

Retention periods are set by the applicable client agreement and legal requirements. Contact the service owner to request access, correction, export or deletion where applicable.

Security

Do not include passwords, payment credentials or unnecessary personal information in tickets or attachments.

Draft notice: details of the responsible organisation, legal grounds for processing, service providers, retention periods and relevant regulator are awaiting confirmation.